Get in Touch

Whether you have questions, need information, or want to get involved, we’re here to help. Please note: For life-threatening emergencies, always call 911.

Emergency Contact

Non-Emergency Contact

Main Station

Address:
3283 Harris Circle
Palmyra, TN [ZIP Code]

Phone: [Non-Emergency Number]
Email: [Email Address]

Sub Station – Cumberland Heights

Address:
Cumberland Heights Road
Cumberland Heights, TN [ZIP Code]

Office Hours

Administrative office hours vary. For the best chance of reaching someone, please call during:

• Training nights: [Day of Week], [Time]
• Or leave a message and we’ll return your call within 24 hours

What to Expect When Contacting Us

General Questions

For general information about our department, services, or community programs, please call our non-emergency number or send us an email. We typically respond within 24-48 hours.

Volunteer Information

Interested in becoming a volunteer? Visit our Volunteer Information page or contact us directly. We hold monthly information sessions for prospective volunteers.

Fire Safety Education

We offer fire safety presentations and station tours for schools, community groups, and organizations. Please contact us at least 2-3 weeks in advance to schedule a visit.

Burn Permits

Information about burn permits and outdoor burning regulations can be obtained by calling our non-emergency number. Please note that burn bans may be in effect during dry conditions.

Donations

Palmyra VFD is a volunteer organization supported by our community. For information about making a donation, please visit our Donations page or contact us directly.

Station Tours

Want to see our station and equipment up close? We welcome community members to visit!

• Scheduled Tours: Contact us to schedule a tour for your group, school, or organization
• Open House Events: We hold annual open house events where the community can tour both stations, meet firefighters, and see live demonstrations
• Drop-in Visits: Stop by during training nights (call ahead to confirm someone will be available)

Community Services

Fire Station Tours

Free tours for schools, daycare centers, scout troops, and community groups

Fire Safety Education

Educational presentations on fire safety, emergency preparedness, and more

Smoke Detector Programs

Information about smoke detector installation and battery replacement programs

CPR/First Aid Classes

Community CPR and first aid training (when available)

Report a Concern

If you have a non-emergency concern about fire safety, hazardous conditions, or other issues, please contact us. Examples include:

• Fire hydrants that appear damaged or non-functional
• Blocked fire lanes or access roads
• Dangerous burning or fire hazards
• Questions about fire codes or regulations

Follow Us on Social Media

Stay connected and get the latest updates:

• Facebook: [Facebook Page]
• Twitter: [Twitter Handle]
• Instagram: [Instagram Handle]

Mail Correspondence

For written correspondence, please mail to:

Palmyra Volunteer Fire Department
Station 15
3283 Harris Circle
Palmyra, TN [ZIP Code]

Leadership

To reach our department leadership:

Chief Dwight Byard
[Contact information if publicly available]

Assistant Chief Jeremy Black
[Contact information if publicly available]

Frequently Asked Questions

Do you provide ambulance service?

Palmyra VFD provides first responder emergency medical care. We work in coordination with county EMS services who provide ambulance transport.

Can you fill my swimming pool?

No, our water supply is reserved for emergency fire suppression only.

Will you open my locked car/house?

We can assist with lockouts in emergency situations only (child or pet locked in vehicle, medical emergency, etc.). For non-emergencies, please contact a locksmith.

Do you inspect fire extinguishers?

We do not provide commercial fire extinguisher inspection or certification. Please contact a licensed fire equipment company.

Can you conduct a home fire safety inspection?

Yes! Contact us to schedule a home fire safety inspection. We’ll check smoke detectors, discuss escape plans, and provide safety recommendations.

Maps & Directions

Main Station

[Embed Google Map or provide link]
3283 Harris Circle, Palmyra, TN

Sub Station – Cumberland Heights

[Embed Google Map or provide link]
Cumberland Heights Road, Cumberland Heights, TN